This message has been removed by the original poster
I'm a bit disappointed. When I read the thread's title I thought this was a report on someone's blind date with a transvestite :eek:
Are you sure it wasn't a hare your friend found in his salad? Afterall, it was Easter weekend, and the Brits are big on rabbits...
:D -- nice slant SH! :D
--
PB
While I agree that there is some confusion over the * Alliance codes, I am not sure that this is representative of being treated very poorly. Due to Tango fares, I recently flew on UA on an L fare and was told by people and UA and AC that it was eligible for status, incl the check in person at YYZ. I suggested to Mileage Plus and Aeroplan, that there should be a posting of codeshare equivalent codes, but while they thought it might be helpful, they did not give it much hope, especially with the continual change in farecodes and accruals.
In the past, I have also been told that they can upgrade me to biz, but I would get an eco meal. In three cases, I have been given the biz meal. As for the FA who continued serving drinks, how long was it before you asked for the in-charge. Not to be critical, but she may have been trying to complete the drink order, sometimes, they can be stickler for order.
As for the hair, I would definitely be more upset if it was a short and curly over the long and straight hair. (sorry...)
[The real question is why did you book this as a BD codesahre rather than an AC flight? Probably because you saved a few dollars, so now you are getting the benefit of a J seat for less than an AC customer. Where's the complaint for a bit of a mis-step at check-in?]
BD is a Star Alliance partner and I feel that whenever there is some savings one should take advantage of it and not be punished for buying a chaper fare that still qualifies you for an upgrade as per your status.
As for the hair in the salad, well that too happens, unfortunately. Is it worthy of an entire absolution performance on the part of the inflight crew? Hardly. You were offered and delivered a replacement and the FA had a meal service to continue so the other 200 people on board could have their drinks with their meals.
I suggest you save your rage and angst for a real problem, like paying full J and ending up in a domestic 763 seat to LHR...[/QUOTE]
I am not blaming the entire crew, just one FA who was dis-interested.
No Shareholder, I am not obliged to buy a J fare, as my certificates are for that very reason, to upgrade from non J fares.
Is it just me or is it inappropriate to post people's full names (and employee numbers ) on a public forum without revealing your own ? I'm surprised you didn't post details from the "chief steward's" business card also ? Then we could ALL email and call him to berate him also. :rolleyes:
djj, do accidents happen? I'm sure they do, and in your case it was an accident. Human beings including you and I shed hair, skin, ect. Your example is ridiculous! A piece of glass or something sharp? That has nothing to do with it! Explain to me how you would get a piece of glass or something sharp in your meal accidently? The blade of a knife broke off? I don't think so. If I found something sharp in my meal, to me that would be something purposely done and of course then I would start a fuss.
Yeah, accidents do happen and there is obviously a standard deviation for error, but when they do happen, you'd hope that someone would at least quickly note it down or give the appearance that they really do care.
Whether they do or not is a different story...
They save those for economy. ;) :D
Now that's what I thought as well.
As for the hair in the salad, well that too happens, unfortunately. Is it worthy of an entire absolution performance on the part of the inflight crew? Hardly. You were offered and delivered a replacement and the FA had a meal service to continue so the other 200 people on board could have their drinks with their meals.
Banish Your Acne in 7 Days or Less::
Johns social life was a mess and he felt like a huge disappointment to his family. To my surprise, after the first couple days there were less and less
http://banishmyacne.com/HOME |
Vector Model 1 Improved Tonearm::
Disappointment with the stability of available turntables led Without such vector and free body analysis this astonishing result could not be achieved.
http://www.basisaudio.com/refs/vector_whitepaper.htmHOME |
Wow, what an extremely snobby attitude -- is this not shore9?
Come on SH, we have very high standards of hygiene in the western world and I would be one to be as concerned as djjaguar64. I do not want to be eating someone else's hair (just like you wouldn't want to eat my hair regardless of how clean it was). And if the FA was not concerned at all either, then well...
Are you sure it wasn't a hare your friend found in his salad? Afterall, it was Easter weekend, and the Brits are big on rabbits...
Nice spin, I almost choked on my matzo ball when I read it LMAO ( :D ).
If this sets you off, I can only wonder what happens when you encounter a real problem? ....
I concur exactly SH.
What we really need here are some DNA tests of that hair. Then we can really get to the bottom? armpit? or wherever, of all this!
Sorry, Luubert, as per my PM, you are in peoples' bad books due to your constant acquisation activities.
Sorry, Luubert, as per my PM, you are in peoples' bad books due to your constant acquisation activities.
:( :( :( For god sakes it was to shore! :p
Wow, what an extremely snobby attitude -- is this not shore9?
Stop aquisating people! :rolleyes:
Come on SH, we have very high standards of hygiene in the western world and I would be one to be as concerned as djjaguar64.
I agree with SH. Yes we have very high standards of hygiene, but he got a new salad, no harm done.
I do not want to be eating someone else's hair (just like you wouldn't want to eat my hair regardless of how clean it was).
Phht, whata joke! :eek:
I am confused as to what you mean by the Super Elite check in? Do you mean the SE line or the exec check-in?
It was the SE line check in as it was free and there was no one in line.
If so, and assuming your companion is SE then it seems strange as SH says that you didnt book AC and have the UG confirmed in advance. To me this would be worth spending a bit more.
I am an ELite and my companion is an Aeroplan member(no status)
The UG at the gate on the waitlist is correct, and again it seems correct that pax with AC tickets should get priority in this. Yes agents should know about booking classes etc, but it worked out ok.
As to the hair, I agree it is not nice, but am not sure I would be upset and disappointed. They got a new salad, so no harm done at all.
I guess I too am missing what the real problems were with this trip.
It was really not only the hair in the salad, but the reaction we received from her, like oh ok, that's too bad here's another salad.
Are you sure it wasn't a hare your friend found in his salad? Afterall, it was Easter weekend, and the Brits are big on rabbits...
Such a comment is sheer haresy... ;)
What we really need here are some DNA tests of that hair. Then we can really get to the bottom? armpit? or wherever, of all this!
Best post in this thread!! ^ ^
I always thought the #1 reason was safety.The rest is just to make the ride more enjoyable or endureable(depending on seat. ;) )
I would not get too bent out of shape on this issue.I tend to agree with shareholder, exAC, and Simon. :)
What about Luubert? :( :p ;)
djj, do accidents happen? I'm sure they do, and in your case it was an accident. Human beings including you and I shed hair, skin, ect. Your example is ridiculous! A piece of glass or something sharp? That has nothing to do with it! Explain to me how you would get a piece of glass or something sharp in your meal accidently? The blade of a knife broke off? I don't think so. If I found something sharp in my meal, to me that would be something purposely done and of course then I would start a fuss.
All I wanted was acknowledgement of the fact and perhaps an apology, was that very hard on part of the FA. What are these FA's hired for ? Is Customer Service not the number one reason why the're hired ? Come on Luubert. This hair was shed from the scalp and it was not a small strand. Well i guess some of us do not mind contaminated food but I for one will not put up with it be it on a plane or a restaurant.
What if you were in J and found a piece of glass in your dessert.
They save those for economy. ;) :D
Is Customer Service not the number one reason why the're hired ?
I always thought the #1 reason was safety.The rest is just to make the ride more enjoyable or endureable(depending on seat. ;) )
I would not get too bent out of shape on this issue.I tend to agree with shareholder, exAC, and Simon. :)
I guess it's the difference between being grossed out and "astonished".
I once found a inch wide by 3 inch long piece of "stick"... yes, wood, with bark on it and the whole bit in a UA salad. I was more taken aback than anything else, but certainly wouldn't have expected the FA to be shocked and grovelling for my forgiveness.
I always thought the #1 reason was safety.The rest is just to make the ride more enjoyable or endureable(depending on seat. ;) )
This must be a joke , safety, some of them can hardly push the beverage carts, please. I think the passengers might have to help in cases of safety to get them out..
I would not get too bent out of shape on this issue.I tend to agree with shareholder, exAC, and Simon. :)
I am not "bent out of shape", and i don't want to sing the same tune over and over again. A simple apology and a acknowledgement was all that was needed in this case since it was not a short curly hair.
My intention here is not to berate anyone, that is not the point of this posting. And the names being printed was an innocent mistake.
djj, do accidents happen? I'm sure they do, and in your case it was an accident. Human beings including you and I shed hair, skin, ect. Your example is ridiculous! A piece of glass or something sharp? That has nothing to do with it! Explain to me how you would get a piece of glass or something sharp in your meal accidently? The blade of a knife broke off? I don't think so. If I found something sharp in my meal, to me that would be something purposely done and of course then I would start a fuss.
Part II
Part III
My travelling companion opened his salad container and discovered a long strand of hair in the salad. He was very upset and disappointed as well. We were exhausted from our trip that we did not know what to say.
When I do find something to complain about - seldom btw - I always make sure I put a positive spin to the complaint, keep my voice down, maybe have a smile on my face and try to understand the other side. Amazing how problems get resolved quickly and often with something extra as well!!!
Maybe because you were "exhausted" from your trip your voice or attitude may have been off a little this time....
Are you sure it wasn't a hare your friend found in his salad? Afterall, it was Easter weekend, and the Brits are big on rabbits...
5/10...nice effort though ;)
While it is too bad this was a BIT of a hassle for you- Surprised, Disappointed and Astonished is a pretty harsh claim. I think we need you around when I have a full paid J ticket and there is an "involuntary downgrade"- now this is where things get to be a bit fun :) Sorry it didn't work out so well- but it did work out. Did you give AC any feedback? Sounds like a training issue for AC Exec First counter at YYZ.
djjaguar64, I understand where you are coming from. The FA should have immediatley took the salad away from your view and offered an apology... I would have also expected that the salad would be replaced right away. She should have also mentioned that she would report it to the in-charge...
The FA should take ownership of the problem and deal with it not shrug it off. If it was "not a big deal" you would have just removed the hair and ate the salad!
What we really need here are some DNA tests of that hair. Then we can really get to the bottom? armpit? or wherever, of all this!
Hahahaha ^ ^ :D
I'm a bit disappointed. When I read the thread's title I thought this was a report on someone's blind date with a transvestite :eek:
I think this one takes best post in the thread! :D :D :D ^ ^ ^
If this sets you off, I can only wonder what happens when you encounter a real problem? Sure, there is the possibility with all the fare codes and all the CIC regs that your original upgrade request wasn't handled as well as it might have been. But you did get the upgrade and you did get the J meals. And I can understand your being cautioned that you might not get a meal, as this is normal protocol with at-gate upgrades. You should also realize that this is a new benefit which was not technically available until recently. In fact, the 2005 upgrade certificates are the first to list this possibility to standby on STAR codeshares operated by AC. Last year's specifically excluded this, "Code share flights operated by AC or other airlines and charter flights are excluded", so I can understand the agent and supervisor not being fully up to speed on this matter.
[The real question is why did you book this as a BD codesahre rather than an AC flight? Probably because you saved a few dollars, so now you are getting the benefit of a J seat for less than an AC customer. Where's the complaint for a bit of a mis-step at check-in?]
As for the hair in the salad, well that too happens, unfortunately. Is it worthy of an entire absolution performance on the part of the inflight crew? Hardly. You were offered and delivered a replacement and the FA had a meal service to continue so the other 200 people on board could have their drinks with their meals.
I suggest you save your rage and angst for a real problem, like paying full J and ending up in a domestic 763 seat to LHR...
Are you sure it wasn't a hare your friend found in his salad? Afterall, it was Easter weekend, and the Brits are big on rabbits...
Just a hair. If you found this in your salad
http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2005/03/23/finger23.TMP
Then you would have reason to complain.
Think of the hundreds of other diners who ate from the same batch.
Biggles.
Luubert,you posted while I was typing and taking a Call. :cool:
Shall I go back and edit my post?There could be more that agree with our position on this issue.
All I wanted was acknowledgement of the fact and perhaps an apology, was that very hard on part of the FA. What are these FA's hired for ? Is Customer Service not the number one reason why the're hired ? Come on Luubert. This hair was shed from the scalp and it was not a small strand. Well i guess some of us do not mind contaminated food but I for one will not put up with it be it on a plane or a restaurant.
Yes you should have gotten an apology from the FA, you are certainly entitled to that. Nothing more. Contamination? :rolleyes: See this is exactly my point. You over exagerate! A hair contaminating the food? I don't think so! No matter how big the strand of hair is.
Lubert, yes a new salad was given but what if you had swallowed or found something sharp or perhaps a human finger that was present in the salad. Would you just laugh it off. What if you were in J and found a piece of glass in your dessert. I guess you would just accept that and not say anything.
I am confused as to what you mean by the Super Elite check in? Do you mean the SE line or the exec check-in? If so, and assuming your companion is SE then it seems strange as SH says that you didnt book AC and have the UG confirmed in advance. To me this would be worth spending a bit more.
The UG at the gate on the waitlist is correct, and again it seems correct that pax with AC tickets should get priority in this. Yes agents should know about booking classes etc, but it worked out ok.
As to the hair, I agree it is not nice, but am not sure I would be upset and disappointed. They got a new salad, so no harm done at all.
I guess I too am missing what the real problems were with this trip.
 How much does getting a small tattoo on your hip/stomach hurt?
 Do anyone else have an itchy anus? ?
|
Surprised, Disappointed and Astonished