Value of Elite status - Page 3 - FlyerTalk Forums::
I have the asian flush and cant digest alcohol so it is not very usuful to me. Why would I use it? Let say its 32 degrees outside in Tokyo.
http://www.flyertalk.com/forum/showthread.php?p=9627743HOME |
Prestige can't use SSWUs, so why does the AC reservation agent ask if I'm using a SSWU when I'm requesting an upgrade? This has happened 4 times. I then inform the agent that I'm using a regular SWU. My upgrades have all cleared, so I have no complaints. I'm just a little curious. Don't the agents know the rules, or is there a reason to ask for SSWUs first?
CrampedInY.
What happens if you want to use you SSWU's and then show up at the Airport in error with my SWU's ?
If the ckin or gate agent caught this you would be downgraded to economy and hopefully a message put in your file that you tried to attempt this. I have seen this happen to a guy on YYZ-YVR before. I enjoyed the show. He was irate claiming he was going to sue them. The gate agent stuck to her guns. My sense was he knew exactly what he was doing.
I agree. I once handed over the wrong cert too -- a SWU instead of a SSWU...
Prestige can't use SSWUs, so why does the AC reservation agent ask if I'm using a SSWU when I'm requesting an upgrade? This has happened 4 times. I then inform the agent that I'm using a regular SWU. My upgrades have all cleared, so I have no complaints. I'm just a little curious. Don't the agents know the rules?
CrampedInY.
they've asked me this before too. I wonder how much training they have to go thru.
The real question is why, if you are upgrading from an H or LATITUTE/FREEDOM fare [which you'd have to be as a P], they would think you'd waste a more valuable SSWU over an SWU?
Maybe they got confused with international B or H where for domestic/transborder it would require a SSWU...? Anyway, yeah, I end up politely schooling agents once in awhile. It's quite amusing and annoying at the same time. CanFlyer.com • View topic - New IKK benefits ????::
upgrades at reasonable fares (or the lackof SSWUs) and the fact that I cant IKK by why fly on Thu Dec 13, 2007 6:47 pm. So Chris tell us what your doing?
http://www.canflyer.com/canflyer/viewtopic.php?f=1&t=3232HOME |
If the ckin or gate agent caught this you would be downgraded to economy and hopefully a message put in your file that you tried to attempt this.
Was AC successful in reducing # of unused certs? - Page 2 - FlyerTalk ::
So, I am using SSWUs and NEVER use SWUs - the cost to purchase the fare it too much. cant justify the fares, so they rely on OPUPs and SSWUs to sit in the front.
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Elite SSWU - Upgrade questions - Page 2 - FlyerTalk Forums::
But if you cant view your itinerary on-line, youve got to make the call as the ( I tend to just use my calling card and phone the 514 number directly when the 4
http://www.flyertalk.com/forum/showthread.php?t=781535&page=2HOME |
Note sure if I agree with the latter part. With the new SWUs being similar colors as last year's SSWUs, I've caught myself more than once reaching for the wrong piece of paper when heading off to the airport in a rush.
Once, at FRA, I accidentally handed an SWU to the check-in agent where a SSWU was required. She kindly pointed out the need for a different type of certificate. This, in my opinion, was the only appropriate way to handle the situation. Same thing if you confirm an upgrade prior and then show up without any certs at the airport: The agent should inform you that you can not get the upgrade. Period. Notes on the file, IMO, could lead to lots of misunderstandings...
What happens if you want to use you SSWU's and then show up at the Airport in error with my SWU's ?
More than likely ,you go to back of the plane,in a middle seat. :(
It also depends on airport.YUL,IMO would be non-accomodating.
My home airport,YSB,where I know all the check-in and gate agents ,might be more flexible.
Don't leave home without them!! :)
What codeshare upgrades? Care to elaborate?
Perhaps SH is referring to E/SE cert upgrades from 016 UA ticket stock when flying on 014 AC metal. Since the fares don't map exactly, there is always a lot of confusion when your are trying to explain how to do it!
I wish at least the *A carriers can agree on what codes to use for their reward flights because W is a paid fare on UA and its a reward fare on AC. You can imagine the selling that needs to take place at the gate....
DF
even some gate agents seem kind of clueless as well, a while ago when I was going YUL - YVR via YYZ, I went to give them both NA certs that I had in YUL and asked them to put a note in my file for the YYZ - YVR segment, she then took one NA cert in YUL and said to give the other one in at YYZ, but I protested saying that YYZ - YVR needed two NA certs, so she gave me both certs back and let the upgrade stand, what should the agent have done in this situation?? It just sounded like she wasn't quite sure what to do here.
More than likely ,you go to back of the plane,in a middle seat. :(
It also depends on airport.YUL,IMO would be non-accomodating.
My home airport,YSB,where I know all the check-in and gate agents ,might be more flexible.
Don't leave home without them!! :)
But what happens when you do forget to bring you certs altogether, will you be accused as well.
What happens if you want to use you SSWU's and then show up at the Airport in error with my SWU's ?
Perhaps SH is referring to E/SE cert upgrades from 016 UA ticket stock when flying on 014 AC metal. Since the fares don't map exactly, there is always a lot of confusion when your are trying to explain how to do it!
I wish at least the *A carriers can agree on what codes to use for their reward flights because W is a paid fare on UA and its a reward fare on AC. You can imagine the selling that needs to take place at the gate....
DF
W is also a code used by BD. AC confused that code thinking it was Aeroplans Award ticket, i had to convince them it's not, even with the tickets in their faces they kept saying it's an award ticket.
Perhaps SH is referring to E/SE cert upgrades from 016 UA ticket stock when flying on 014 AC metal. Since the fares don't map exactly, there is always a lot of confusion when your are trying to explain how to do it!
I wish at least the *A carriers can agree on what codes to use for their reward flights because W is a paid fare on UA and its a reward fare on AC. You can imagine the selling that needs to take place at the gate....
DF
The new 2005 SWUs can be used on STAR codeshares where AC is the operator. So it appears if you happen to be booked with a LH or UA or other STAR airline code, and you are an AC elite on an eligible corresponding fare code, you can stand by at the gate. How they determine the right fare codes is another matter altogether. In some cases, I can see getting away with an upgrade that on AC would require an SSWU, with a SWU if you can convince the agent that one carrier's cheaper H is the same as AC's more expensive H.
Anytime that I have asked to upgrade from a fare that requires a SSWUs, the agent automatically asks me if I have SSWUs (and informs me that the fare is not upgradeable with a SWU). At other times when I have asked to upgrade from a SWU-upgradeable fare, the first question I have been asked was whether I will be using my SWUs, or SSWUs. I guess that it may be an automatic reflex action on the part of the agents to ask ALL customers if they will be using SWUs or SSWUs - even though Prestige customers can not use the SSWUs.
like the addition of codeshare upgrades
What codeshare upgrades? Care to elaborate?
I wish at least the *A carriers can agree on what codes to use for their reward flightsWell, actually most *A carriers have already agreed on using O/I/X for F/C/Y awards respectively. AC appears to be the most notable exception: http://www.flyertalk.com/forum/showthread.php?t=411769
Thanks YOW and FRA.
Let's face it, with all the layoffs and early retirements AC has been through, the ranks of the long time, skilled and knowledgeable phone agent have been pretty much decimated. The ones who are left, for the most part, have far less knowledge than most here at FT, and do their job, read the script, and have little understanding of the finer aspects of the program which becomes increasingly complex [like the addition of codeshare upgrades]. Most also have no idea what the annual kits contain, nor that Ps can't use SSWUs. The real question is why, if you are upgrading from an H or LATITUTE/FREEDOM fare [which you'd have to be as a P], they would think you'd waste a more valuable SSWU over an SWU?
 How much does getting a small tattoo on your hip/stomach hurt?
 Do anyone else have an itchy anus? ?
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Prestige Can't Use SSWUs, So Why ...