Wedding-Home Vendor Selection Process
The first step would be to review the wedding vendor/suppliers on your local Better Business Bureau site. The reliability reports should be clear of customer complaints. In the event the vendor/supplier is not a member of the BBB, request, 3-5 references and carefully review each, before considering them.
Be aware of reference contacts who call you first.
The 3 vendors which are most important, and should be a priority before phase 2 is attempted are the ceremony and reception sites, and the officiate.
While researching reliability reports be aware of the ‘bait and switch’. You point and click ABC Flowers and DEF Auto appears, this is something that may also happen after you retain the services of a vendor/supplier. Make sure this is specified in the contract, who will be performing the services?
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Also the status of reliability reports can change quickly, therefore its essential that you act quickly after reviewing positive BBB documents.
For Phase 2 of the vendor selection process, a form should be structured for the availability of each vendor/supplier, and should include if the establishment will ‘pencil in’ your event dates/times without paying a deposit. If they will allow you to be penciled in until you complete your research, great, but you may be informed that being penciled in, is not a guarantee. In other words if a customer pays a deposit and wants to schedule on your date/time well….
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For instance, drop by on a local vendor with some of your lit collateral, This building is to be my workshop, which was part of our plans when we built
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The notes you should be taking should include who you spoke with/confirmed the event with and you should ask to speak directly with the owner/manager. The dates and times you should want to confirm include (if applicable) your ceremony date/time, reception date/time, rehearsal date/time, rehearsal dinner
Date/time, interview date/time, tasting date/time and also if applicable, schedule vendors/suppliers 2 months before the event to do a walk through, at the ceremony and reception site.
Phase 3 The following documentation copies should be requested:
?Contract
?Vendor-supplier license
?Insurance
?Workers Insurance
?Certification
?Drivers License
?References (clients)
?References (subcontractors)
?Industry references
No vendor-supplier should be retained or scheduled until the documents requested have been reviewed and references contacted.
Phase 4 The preinterview questionnaires, a series of questions which enable the planner to review all the documents beforehand, thus giving the client an opportunity to compare one establishment with another and make an educated decision.
Now there are several efficient ways to pass, request and review documents. Fax or email the questionnaire, which can then be completed-filled out and returned along with the document copies. It’s very important to try to complete this entire process within a 5 day period.
This process can be extremely time consuming and it would be advisable to delegate various steps.
However, as I mentioned earlier, establishments not listed as BBB members, just request they forward 3-5 references, and as a precaution, be weary of a ‘reference’ that contacts you before you’ve had a chance to contact them.
Theresa Moss is a professional organizer and the author of the Check it off Series which includes the Vendor Selection guide. http://www.checkitoffseries.mysite.com
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Wedding Vendor Selection Workshop